FAQs

Frequently Asked Questions

Ideal Pools stands out in the industry for several reasons. We boast extensive experience and expertise in pool installation, enabling us to handle any project, regardless of size or complexity. We utilise the most up-to-date technologies and construction methods to ensure every pool is a masterpiece. Our commitment to customer satisfaction is unmatched, as evidenced by our dedicated, personal service and our guarantee to provide an efficient, hassle-free pool installation experience. We also offer competitive pricing, ensuring you get the best value for your money.

A concrete pool can cost between $30,000 and $80,000, depending on the size and options you go for. If you’re considering enhancing your Gold Coast lifestyle at home with a pool that will add value to your home and give your family years of enjoyment, speak to the team at Ideal Pools about your budget.

The team at Ideal Pools has constructed more than 7,000 pools. Our refined process and skilled team mean that our building work is efficient and the construction of your pool will run smoothly. Generally, our process requires 12 days. However, variables such as the weather or unforeseen issues uncovered during excavation may mean the process takes up to 24 days.

Ideal Pools works with a six-step process for pool construction. Once you have worked with our team to determine what your dream pool looks like, the process will start with excavation, where the area is marked out and excavated. Next, we form the structural shell where the pipe/steel and formwork are completed, and the concrete is sprayed. At this stage, your filtration equipment is also installed.

Once the structural shell is complete, coping commences where the important cap for the edge is installed. This is not only necessary but also adds a decorative accent that enhances the visual appeal of your pool. Following this, a fence is installed. Either a permanent certified fence or a temporary fence is required before the process can advance any further.

After the fence is installed, the Pebblecrete is applied, and at this stage, lights are fitted, hoses are secured, and the pool is filled. We then complete the process with a handover, including a full demonstration to ensure you have the confidence to operate your pool equipment and maintain your pool for the years ahead.

Each stage, we allow 1-2 days, but in difficult builds (such as if we hit rock or tree stumps), it can be extended to 1-4 days.

Before starting any pool construction, it’s important to secure relevant planning permissions and building permits. This typically involves submitting detailed plans to the local council for approval. The exact nature of these permissions and permits varies depending on your location and the specifics of the project. Our team at Ideal Pools will gladly assist you through this often complex process.

In Australia, it is a legal requirement to receive council certification before installing a pool on your property. We will work to the dimensions outlined on your council contract when installing your pool, ensuring your structure is council registered and you aren’t at risk of a hefty fine.

The normal length of time is about 5-10 days in Queensland, but this can depend on the area in which you live and if you have an easement or building envelopes on your property, which will take a bit longer to get approvals.  Other States (NSW) can be a more lengthy time.

Pool owners across Australia are legally required to comply with health and safety legislation regarding both private and public pools. You will be required to install a fence around your pool, and our team will be unable to fill your structure with water until this has been carried out. Your pool must be enclosed by a barrier of at least 1.2m in height, as well as adhere to a host of other legal requirements. Ideal Pools can talk you through the relevant fencing requirements when planning your new pool.

If your fence is not erected and approved within the time frame allowed, this will cause a delay in your build time – you will lose your slot for your pebble interior and will have to wait until you can be given a new slot. As you expect, summer is a busy time and sometimes the wait can be very lengthy.

Most builds, we can provide a temporary fence and have it approved so that the build moves more quickly, but in some circumstances, this can be difficult.

There are many differences between concrete and fibreglass pools, and factors beyond a simple cost comparison should be taken into consideration when making your decision.

A concrete pool provides you with the opportunity to create a customised design that is unique to you and your home. This may include features such as waterfalls and spas, special finishes or even jaw-dropping design styles like infinity edges, long lap pools or those that curve around your home. With a fibreglass pool, it isn’t possible to create something custom as you are limited to the shell design and the ability to have it lifted into place via a crane.

While a concrete pool will cost more than a fibreglass pool initially, between $40,000 to $100,000 compared to $35,000 to $85,000, a concrete pool has at least twice the lifespan. It will require less ongoing maintenance than a fibreglass pool, which is prone to fading and requires re-coating after 10 to 15 years or a replacement after 15 to 30 years.

Read our latest blog if you would like to learn more about How Long Does A Concrete Pool Last?

Absolutely! At Ideal Pools, we specialise in creating custom pools that suit various spatial constraints. Our team is adept at designing and constructing small pools without compromising on aesthetics or functionality. Whether you’re interested in a plunge pool or a lap pool, we can create a solution that maximises your available space.

Yes, you certainly can. Ideal Pools has extensive experience working with all sorts of landscapes, including sloping sites and difficult terrains. Our expertise in constructing pools on slopes includes solutions like infinity pools that maximise views or partially in-ground designs that work with the slope. Rest assured, we’ll create a pool design that suits your terrain while ensuring structural integrity and aesthetic appeal.

At Ideal Pools, we understand that ideas evolve. While we prefer to finalise designs before commencing work to avoid delays and additional costs, we do accommodate changes during the construction phase wherever feasible. Please keep in mind that changes may have implications on cost and timeline, and certain changes might not be possible due to technical or safety constraints.

Regular maintenance is critical to keeping your pool in prime condition. This typically includes cleaning, checking water levels and chemical balance and maintaining the pump and filter system. Ideal Pools offers comprehensive maintenance services, providing professional support and advice to help you enjoy your pool for years to come.

Failing to care for your pool can result in bacteria forming on the surfaces and within the water, risking both your health and the condition of your pool. When using your pool regularly, we recommend conducting a detailed clean at least once per week. This prevents contamination of the water and keeps your pool’s structure in excellent condition. We also recommend using a cover when not using your pool to prevent debris from collecting in the water and clogging your filter.

If you want to learn more, click to view our step-by-step pool construction process.

Our rocks and exotic stone coping and retaining walls do need to be sealed. We strongly recommend re-doing this every 6-12 months to maintain the natural rock look.

Yes! At the final stage, we have a ‘Handover’ where one of our specialised staff will meet you onsite and give you a full demonstration on how to operate all of your equipment so you get the most out of your pool. We can also call out to your home or help over the phone with any questions.

The process of pool construction at Ideal Pools starts with a thorough consultation to understand your needs and preferences. Then, we start with a site survey and assessment before drafting a detailed design for your approval. Upon securing the necessary permissions and permits, our skilled team begins the pool excavation, followed by the installation of plumbing and pool reinforcement. The pool is then concreted, tiled and finally filled. Throughout the process, we conduct regular quality checks and keep you informed of the progress.

After the pool has been excavated the concrete crew will come in and set up for the concrete spray – it is at this stage we place the earth wire, light and filtration, which is when we recommend your electrician come in.

We are committed to the quality of our workmanship, and all our pools come with a comprehensive warranty that covers both the structure of the pool and the installed equipment. Specific terms and conditions vary and will be provided at the time of quotation.

Yes, we certainly can. Ideal Pools offers a complete range of pool and landscaping services. Our design team can work with you to create a beautiful, functional outdoor space that complements your new pool and enhances your lifestyle.

If your concrete pool has cracks, it is possible to repair them. It’s best to seal cracks as soon as they appear to prevent any further damage requiring larger repairs. Ideal Pools can assist with crack repair as well as help with maintenance like acid washing to ensure your pool stays in excellent condition for longer.

If you ever wondered why concrete pools crack, you might be interested in reading our blog.

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